For use on existing, pre-qualified claims only. Safeco Express Estimate is not for checking the status of a claim, accessing policy information and documents, or managing your bill. Safeco Express Estimate provides virtual vehicle repair estimates right on your mobile device to save you the hassle of an extra trip to the repair shop. Your claims adjuster will tell you if your claim qualifies for Safeco Express Estimate.
Safeco Express Estimate guides you through taking photos of your vehicle damages and, after a brief review period, shows you an estimate of your damages, the total cost of repairs, and how much your insurance will cover. You can do all this without the usual trouble of scheduling an appointment and driving to a repair facility just to get your estimate.
To access policy information, manage your bill, view your insurance documents, or track the status of a pre-existing claim, you can check out our mobile site at https://customer.safeco.com/. To report a new claim, please call our 24/7 Claims Service line.